PRIVACY POLICY

Last updated: 12 September 2026

This notice explains how EchoForge Tech handles information submitted through this website. For privacy questions, contact inquiry@echoforgetech.com.

Information you provide

The inquiry form collects your name, company, email address, phone number, inquiry type, material or product, quantity and project requirements. Please provide business-relevant information and avoid including sensitive personal information or confidential drawings in the form.

How inquiry information is used

We use your information to review your requirements, prepare or discuss a quotation, contact you and manage the inquiry. Your submission is forwarded to our workflow automation service, which relays the details to the EchoForge team through WhatsApp. A quotation request does not subscribe you to marketing messages.

Service providers

The website is hosted on our own Linux infrastructure. Inquiry delivery is orchestrated by our self-hosted n8n workflow automation service, which routes notifications to WhatsApp/Meta. These services may process information in locations outside India under their respective terms and privacy practices.

Cookies, local storage and analytics

Essential browser storage remembers your privacy choice. After a successful inquiry, a short-lived, secure confirmation cookie allows the thank-you page to display your reference. It expires after one hour and does not contain your contact details.

Google Analytics 4 is our optional analytics provider. It measures website visits and quote-form interactions without receiving the names, email addresses, phone numbers or project requirements entered in the form. Google may process browser and device information and analytics identifiers under its privacy policy. Optional analytics loads only after you choose “Allow analytics.” If analytics is not configured, no optional tracking is sent. Choosing “Essential only” leaves it disabled. The website also respects browser Do Not Track and Global Privacy Control signals. You can change your choice using “Cookie preferences” in the footer.

Security and retention

We limit use of inquiry information to handling business requests and related operational needs. Records may be retained while an inquiry, quotation or business relationship is active and where needed for applicable record-keeping. Notification copies may remain in the team’s WhatsApp account under its retention controls. Temporary abuse-prevention records use hashed network identifiers and expire after a short rate-limit window.

Your choices

You may ask us to access, correct or delete inquiry information, or withdraw consent for future contact, by emailing us. We may need to verify the request and retain information where a legal or contractual obligation requires it. Withdrawing consent does not affect processing already carried out.

Contact